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Terms & Conditions

The following Terms & Conditions are applicable to use of advanceIP website and should be read in conjunction with our Shipping and Returns, Warranty and Privacypolicies. All users must agree that access to and use of this site is subject to the following terms and conditions and all applicable laws of Western Australia. If you do not agree to these terms and conditions, please do not use this website.

Ordering - The Buyer’s completion of the Order form on this Site will only constitute an offer to the Buyer to purchase Products (the "Order"). All Orders are subject to acceptance and confirmation by advanceIP even if payment is made. The order acceptance and confirmation will be communicated to the buyer by email. If we do not accept the Buyer’s Order for any reason, we will inform the Buyer by email and arrange to refund any payment received by us.

Prices - The prices to be paid by the Buyer will be our current selling price on the date of receipt of the Order by advanceIP. All Orders will attract a delivery charge as set out in the Shipping Charges of the website. advanceIP reserves the right to change its prices from time to time without prior notice to Buyers. All prices on this web site are in Australian Dollars and exclude Australian Goods and Services Tax (GST) at 10%. GST is payable by all Australian buyers and will be shown on the invoice. International buyers may view prices in thier currency by making the currency selection, for international sales GST is not applicable.
Stock Availability - If a Product is "out of stock" when the order is being processed, advanceIP will contact the Buyer to discuss revised delivery times or refund options if the buyer is not agreeable to the revised delivery schedules.
Ordering Information - All Orders by the Buyer must be placed via the forms provided on the website and must include all information requested, including (but without limitation):
  • Quantity and description of Products
  • The full street address to which the Product is to be delivered ( PO Boxes not valid )
  • Current billing address to which invoices are to be sent
  • Valid email addresses and contact Tel. numbers.

Delivery - Normally delivery will occur between 3-6 business days after acceptance and confirmation of the order by advanceIP. If a Buyer’s Order has not been delivered within a reasonable time, the Buyer should use our contact form to check on the delivery status. Quoted delivery date is an estimate only and advanceIP shall not be liable for any loss or damage arising from failure to deliver by quoted date.

Payment - Payment for Products purchased from advanceIP via our web site can be made by Credit Card, PayPal, and Direct Bank Transfer. advanceIP will verify the payment and advise the Buyer if the Order has been accepted via order confirmation email
Cancelling An Order - If the Buyer wishes to cancel an Order prior to shipment, the Buyer must contact us using our contact form, we will endeavor to accommodate the Buyer’s request. If the Buyer’s order is cancelled prior to shipment advanceIP will refund the full amount minus cancellation / processing fee. If an Order has already been shipped, advanceIP’s normal returns and exchanges procedure will apply. All order cancellations are subject to a minimum $ 50 ex. cancellation processing fee and all shipping and incidental costs incurred if any will be charged to the buyers account.

Dead On Arrival (DOA) If you receive an item that is Dead On Arrival you should contact us immediately within 48 hours on receipt of the shipment to facilitate the return and replacement . If you fail to inform us within 48 hours of receiving delivery the normal warranty process will apply.

Products Damaged In Transit - Claims for alleged damage to Products caused in transit to the destination specified by the Buyer must be notified to advanceIP as stated in our Warranty , Shipping and Returns section.The Buyer must contact advanceIP and obtain a Return Authorization Number and return instructions. The Buyer must also supply a copy of the consignment note to advanceIP.
Incorrect Supply Of Order - If due to any error on the part of advanceIP, the Buyer receives a Product which does not conform to the Order, the Buyer should not open the packing and must contact us within 7 days of receipt of the Product. Provided that the returned Product is in new condition with its original packaging unopened a replacement product will be organised. Before returning a Product, the Buyer must obtain a Return Authorization Number.
Limitation of LiabilityWe shall not be liable for any special or consequential damages that result from the use of or the inability to use, the materials on this site or the performance of the products and services. All products are sold on as is basis and the purchaser assumes the entire risk as to its performance. For more information please read the Warranty Terms and Conditions.

Typographical Errors - In the event that a product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect prices. We are not responsible for typographical or photographical errors. Product descriptions are provided by the product manufacturer therefore any inaccuracy in product descriptions should be addressed with the respective manufacturers. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has been charged for the purchase and your order is cancelled, we shall issue a credit to your credit card account for the amount you have paid.

Disclaimer - advanceIP gives no warranty, express or implied, as to the currency, accuracy and/or completeness of any information contained within this Site. This Site provides links to external Internet Sites. These external World Wide Web Sites are outside the control of advanceIP, and links to them are provided for convenience only. By providing these links, advanceIP in no way endorses the content of these sites, and it is the responsibility of the Internet User to make his/her own decision about the suitability of an external World Wide Web Site and as to the currency, accuracy, and/or completeness of information obtained from any such site. All images displayed on this website are for information purposes only, the actual products may not be identical to the displayed images, users are encouraged to confirm with our sales team for specifications and compatibility details prior to purchasing.
Indemnification – All users of this website agree to indemnify, defend, and hold harmless advanceIP, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Amendment Of Terms And Conditions -. These terms and conditions, or any part of them, may be terminated or modified by us without notice at any time or without assigning any reason. Buyers should therefore periodically visit this page to familiarise themselves with any such revisions


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